Same job. A lot more for less.
IT Glue and Hudu both keep an MSP's documentation in one place, and do it well. Knowpoint does that too, then writes documentation from your tickets, fills in warranty dates from the maker, shows each client's security, and costs less, with every feature on one plan.
Side by side
List prices and terms, from public pricing pages and reviews, checked October 2026.
| Knowpoint | IT Glue | Hudu | |
|---|---|---|---|
| Price per user, per month | $25 month to month, or $20 yearly | $29 Basic, $38 Select, $44 Enterprise | $30 monthly, or $27 yearly |
| Minimum users | None | 5 | None |
| Contract | Month to month, or yearly | Multi-year terms are common (36 months reported) | Monthly or yearly |
| Onboarding fee | None | One-time onboarding fee reported | Not listed |
| Every feature on every plan | Yes: there's one plan | No: integrations and AI depend on the tier | Core plan yes; Radar network discovery is extra, per company |
| Integrations | PSA, RMM, Microsoft 365, Meraki, security tools and warranty lookups, all included | 1 on Basic, 2 on Select, unlimited on Enterprise | Many, all on the plan |
| AI assistant | Ask Knowa, on your own Anthropic or OpenAI key | Kaseya Assist (formerly Cooper Copilot), on Enterprise | Hudini |
| Hosting | Hosted for you | Hosted for you | Hosted, or host it yourself |
| Company | Knowpoint, independent | Part of Kaseya | Hudu Technologies |
What it costs your team
Move the slider to your team's size. Yearly list prices.
A year at list price. IT Glue has a 5-user minimum and an onboarding fee (not included); Hudu's Radar add-on is extra per client. Knowpoint's AI features run on your own Anthropic or OpenAI key, billed by that provider for what you use.
Why MSPs choose Knowpoint
Documentation that's easy to find, easy to create and easy to keep current.
One price, nothing held back
Every integration, every AI feature, warranty lookups and security tools are on the one plan, for every user. No tiers, no minimum, no add-ons, no onboarding fee, no multi-year contract.
Documentation that comes out of your work
Turn a solved HaloPSA, ConnectWise or Autotask ticket into a write-up in one click. Knowa drafts runbooks from raw notes, and Blind spots finds the servers, tickets and clients nobody has documented yet.
Warranty dates from the maker, built in
Knowpoint asks Dell, Lenovo, HP and Cisco about every serial number and fills in the real end date, extensions included, then alerts you before it passes. Meraki license dates come in too.
Security next to the documentation
Huntress, SentinelOne, Microsoft Defender and Have I Been Pwned show on each client: open incidents, breached addresses, and the servers and workstations no agent protects.
Your AI, on your terms
Knowa runs on your own Anthropic or OpenAI key, so you choose the model and see exactly what it costs. It only reads what the person asking can see, and never sees a password value.
No lock-in, in or out
Bring everything across from IT Glue or Hudu with an API key, passwords included, free. Leave whenever you like: export it all, any time, and cancel month to month.
When IT Glue or Hudu may suit you better
We'd rather you pick the right tool.
You need to host it yourself
Hudu can run on your own servers. Knowpoint is a hosted service only.
You want one vendor for everything
IT Glue is part of Kaseya, alongside Autotask, Datto and the rest of its suite. Knowpoint connects to Autotask and Datto RMM, but it isn't one bill.
You need network discovery
IT Glue's Network Glue and Hudu's Radar scan client networks for devices. Knowpoint takes devices from your RMM, PSA, Microsoft 365 and Meraki instead.
Questions
Is Knowpoint cheaper than IT Glue and Hudu?
At list prices, yes. For 10 people on yearly plans: Knowpoint is $2,400 a year, Hudu $3,240, and IT Glue $3,480 (Basic) to $5,280 (Enterprise), before IT Glue's onboarding fee or Hudu's Radar add-on. Knowpoint's AI features use your own Anthropic or OpenAI key, which that provider bills for what you use.
Can I move from IT Glue or Hudu?
Yes. Paste an API key and Knowpoint brings across organizations, configurations or assets, flexible assets, passwords and documents, with a preview before anything is imported. It's free, and included in the trial. You can keep using your old tool and run it again before you switch.
Does Knowpoint do everything IT Glue or Hudu does?
The core is the same: organizations, assets, flexible assets, a password vault, documents and integrations. Knowpoint doesn't scan networks for devices (it takes them from your RMM, PSA and Microsoft 365), and it can't be self-hosted. Everything else on this page is included.
How current is this comparison?
We checked IT Glue's and Hudu's prices and features in October 2026, from the public sources listed on this page. Prices and features change, so check with them before you decide, and tell us if anything here is out of date.
See the difference with your own clients.
Start a free trial, bring your IT Glue or Hudu documentation across with an API key, and compare side by side. No card needed.