Help Center
How can we help?
Guides for every part of Knowpoint, from your first hour to connecting your PSA.
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Welcome to KnowpointWhat Knowpoint is, how the screen is laid out, and where to find things.Ask AIAsk questions about your documentation in plain English, and let AI document things for you.Flexible assets and the visual builderDocument anything that isn't a device, with your own fields and fields that appear only when they apply.PSA & RMM syncPull clients, sites, contacts and devices in from ConnectWise PSA, HaloPSA and NinjaOne, and keep them up to date.Notifications and alert rulesGet told about expirations, unusual password access, security changes and more, wherever you work.Password vaultStore credentials and one-time codes securely, copy them in one click, and see who used them.
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Getting started
Your first hour: navigation, setup and search.
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Documentation
Organizations, assets, flexible assets, documents and tags.
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Passwords & security
The vault, roles, per-item access, two-factor and the audit log.
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Integrations
PSA & RMM sync, notifications, alert channels and the REST API.
Still stuck?
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