Languages

Use Knowpoint in English or French, and have Knowa answer and write in your language.

Knowpoint speaks English and French (FranΓ§ais).

Choose your language

  1. Select your name in the top right to open your Profile.
  2. Under 🌐 Language, choose yours, or Workspace default to follow your workspace's.
  3. Select Save.

The whole app changes straight away: menus, pages, buttons and messages, Admin, Blind spots, notifications and Knowa's pages. Dates are written the way they are in your language.

These stay as they are:

  • Your documentation: documents, assets, passwords and names are shown as they were written.
  • The audit log, which records what happened in English.
  • Help articles (like this one), which are in English for now.

Set the workspace's language (admins)

In Admin β†’ General, under Language, choose the Default language. It's used for everyone who hasn't chosen their own, and on the sign-in page.

Emails

Emails to people in your workspace (password resets, invitations, sign-in notices) are written in their language. Notification emails and Blind spots findings use the workspace's default language. Emails to people outside the workspace, such as password share codes, use the workspace's default language too.

Knowa

  • Ask Knowa and the AI writer answer and write in your language, whatever language the documentation is in. Product names, commands, hostnames, IP addresses and anything quoted from your documentation stay exactly as they are.
  • Blind spots agents write documents, and name the steps of recorded SOPs, in the workspace's default language.
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